Apparently, the customer wanted a chat support in Tamil, but the customer care person wanted to answer in Hindi.
This triggered a conversation which made the customer ask whether Hindi is India’s national language?
A Twitter handle by the name Vikash posted the alleged conversation between him and a Zomato executive on Twitter. It soon became viral and many other joined the conversation and started trending #RejectZomato.
However, the company was quick to post its apology, but the damage was done till then.
Here’s what the netizens wrote:
(ZeeNews)
