BPCL’s AI enabled Chatbot ‘Urja’ enhances digital experience of customers

Bharat Petroleum Corporation Limited (BPCL), a ‘Maharatna’ and a Fortune Global 500 Company, announces the launch of ‘Urja’, an intelligent virtual assistant with AI/NLP (Natural Language Processing) capabilities and trained on more than 600 use cases. With the objective of making BPCL’s customer interface comprehensive and integrated digitally, Urja, the Chabot is […]