Thursday, April 22

FB officials stepped in to bend rules: Ex-employee

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A former employee of social media company Facebook deposed on Thursday before the Delhi Assembly’s peace and harmony committee, recounting what he said were instances of the company’s top officials intervening to bend content policing rules.

The remarks were made by Mark S Luckie, who worked as a manager with Facebook’s Global Influencers department between October 2017 and November 2018 – a stint during which he claimed to be involved with several teams that handle the company’s core functions.

“Mr Luckie affirmed that there have been repeated interferences by top officials of Facebook teams, including their policy heads at the instance of the political parties upon the content moderation teams which has caused eventual compromise in the execution of their own community standards… Thus, in turn contributes in disruption of peace and harmony in the society. He also asserted that there would be more peace and a harmonious situation if the Facebook was allowing its content moderators to work freely and true to the guidelines,” said the committee’s chairperson Raghav Chadha in a statement after the deposition.

The committee is looking at the possible role Facebook played in fanning the communal violence in north-east Delhi in February that claimed 53 lives. The committee’s scrutiny came following a string of reports from news outlets that accused Facebook executives of bending rules on hate speech and unlawful content in order to protect business and political interests.

“Mr Luckie also spoke about the recruitment process of the top heads of the company where he signified that for an extremely important post like that of Public Policy Head, persons having cordial government relations or having special political affiliations and who have strong hold on lobbying within the government are preferred, a practice which in itself casts a shadow of doubt on the ‘politically agnostic management’ stance which Facebook often tries to shields under,” the panel’s statement added. It said that “he (Luckie) also asserted the events like Delhi communal clashes, Myanmar genocide and Sri Lanka Communal violence could have been easily averted had Facebook acted in a more proactive and prompt manner.”

Facebook representatives did not respond to requests for comment.

Luckie’s deposition is the latest in a string of people who have looked into Facebook’s operations. The committee also summoned Facebook India vice-president and managing director Ajit Mohan, who challenged it in the Supreme Court. The panel told the court that it had summoned Mohan as a “witness”.