The Uttar Pradesh Real Estate Regulatory Authority (UP-Rera) has been able to clear major backlogs through virtual hearings this year, despite the Covid-19 lockdown.
Of the 30,956 complaints registered so far, the regulator has already heard 24,026 cases till December 15. And of these, some 5,115 complaints were filed by buyers in Gautam Budh Nagar in 2020 and 1,454 have been disposed of this year itself. The new year is supposed to start with 6,930 pending cases to be heard from previous applications, officials said.In fact, UP-Rera started hearing cases from September 4, 2018. At the end of that year, the regulator had registered 9,601 cases and disposed of 7,089 in 2019.
In 2019, the numbers increased exponentially. By mid-December 2019, UP-Rera had 21,848 total registered cases and had disposed of 14,876 cases. The regulator opened 2020 with 6,972 pending cases.
The Greater Noida office of the regulator formally started their online hearing process from May 18. “Since May 18, we have conducted hundreds of hearings online. Virtual hearings helped us speed our work and we have received positive feedback from applicants.,” Balvinder Kumar, member, UP-Rera